How To Fix “This HDMI input does not support HDCP 2.2” Error Message?
- rokusupportnumber
- Jul 11, 2018
- 2 min read
Updated: Oct 3, 2018
If you own a Roku Streaming device that supports 4K or 4K HDR then they would be able to screen streams high-quality 4K media content. A digital service uses (HDCP) High bandwidth Digital Content protection. The newly designed HDCP 2.2 is intended for 4k Ultra HD content such as movies and original TV series within the 4K HDR.

Purple Screen – HDCP Error:
If you are facing the purple screen issue for the very first time on your Roku player, make sure that your television and AVR is compatible with HDCP.
You may wonder why you get a purple screen while streaming high-quality 4K video content. HDCP error is nothing but the High Digital Content protection.
Switching off the devices and connecting after some time can also resolve the error.
Sever connections end between the HDMI cable on your Roku player and the television.
Switch off your Roku TV and detach the power cord from the setup.
Hook up both the ends of HDMI cable again and do not forget to affix the connector definitely and steadily.
HDCP 2.2 helps in streaming your favorite video to stream in 4K or 4K HDR content. All devices are connected via HDMI port to Roku streaming player. The streaming player must support HDCP 2.2.
You need to know which ports support the HDCP 2.2, read the below given information or visit Roku Support Number. If you have brought your TV recently or before a year, your TV will probably have at least one port that will support HDCP 2.2. You can view it behind the TV where the HDMI pins are available. Once you settle on all HDMI inputs support HDCP 2.2, hook up your Roku player to any one of them.
To avoid these try to follow:
Always use premium branded HDMI Cables for high speed
Check whether your TV has HDMI that supports HDCP 2.2
AVR in your TV should have a port HDMI that supports HDCP 2.2.
Furthermore, to retaliate from the purple screen error that is HDCP 2.2 Try utilizing another device that may automatically force them to restart the appropriate HDCP communications and resolving the error. Or call us to get assistance on Roku Support Number at 1-844-308-7200 .
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